Job Description

Our company is seeking a skilled Alterations & Tailoring Specialist to provide top-notch service to our customers through exceptional craftsmanship. In this role, you will be responsible for fitting and altering garments according to our high standards and guidelines. You will also educate customers and employees on proper fit, style, construction, and trends. We value teamwork, collaboration, and the ability to meet individual and department productivity goals. If you have a passion for fashion and a keen eye for detail, we would love to hear from you.

Responsibilities

• Measure customers for size, fit garments on customers, and mark areas requiring alterations.
• Perform and complete customer fittings and sewing alterations on time, adhering to our service standards.
• Meet department and individual productivity goals while following proper processes and procedures.
• Utilize store technology to manage and organize customer alteration needs.
• Work collaboratively within the Alterations & Store Team to meet customer expectations.
• Educate customers and employees on proper fit, style, construction, and trend in a professional and friendly manner.

Qualifications

• Minimum of 2-3 years of fitting, tailoring, and sewing experience preferred.
• Clear, professional communication with coworkers and customers.
• Ability to stay organized and prioritize multiple tasks and customer requests in a fast-paced environment.
• Willingness to learn and safely operate sewing and pressing machinery, and standard alterations equipment.
• Flexibility to adapt to a working schedule based on business needs.

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