Job Description

The Business Process Modeler/Analyst is responsible for analyzing, modeling, and documenting business processes within the Veterans Health Administration (VHA). This role involves working closely with business stakeholders, subject matter experts (SMEs), and IT teams to optimize business processes, support the development of IT systems, and contribute to business process re-engineering efforts.

Key Responsibilities:

Business Process Modeling:

• Develop and maintain business process models using industry-standard methodologies such as Business Process Model and Notation (BPMN) 2.0. Ensure that these models accurately represent current and future state business processes.

Process Analysis:

• Conduct detailed analyses of business processes to identify inefficiencies, bottlenecks, and opportunities for improvement. Provide recommendations for process enhancements and work with stakeholders to implement changes.

Requirements Elicitation:

• Collaborate with business stakeholders and SMEs to gather and document high-level and detailed business requirements. Ensure that these requirements are aligned with the organization's strategic goals and IT development efforts.

Documentation and Reporting:

• Prepare comprehensive documentation, including Process Model Summary Reports (PMSRs), that capture all aspects of business processes, including process flows, activity descriptions, data object alignments, and system integrations.

Collaboration and Stakeholder Engagement:

• Work closely with internal and external stakeholders, including the Requirements Development and Management (RDM) team, to align business processes with VHA's Capability Architecture and IT systems. Facilitate workshops and meetings to gather input and feedback from stakeholders.

Process Improvement:

• Lead initiatives to redesign and streamline business processes, focusing on improving operational efficiency and effectiveness. Use process models to identify pain points and areas for re-engineering.

Requirements

• Bachelor's degree in Information Technology, Project Management, Business Administration, or a related field.

• 8 years of relevant experience

• Experience in  Microsoft 365 and Azure ecosystem  tools, including Power Platform (Power BI, Power Automate, Power Apps), SharePoint, and Dynamics 365.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development

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